FAQS

WHAT IF I HAVE RECEIVED A FAULTY ITEM?

We are sorry if you received a defective item. Please contact our Customer Service with the order number, the name and the reference of the article in question at info@us.omy-maison.com .

WHAT IF I CAN'T LOG IN TO MY ACCOUNT?

You can contact us Monday to Friday from 10am to 6pm:by e-mail to info@us.omy-maison.com .

IS IT POSSIBLE TO MODIFY MY ORDER?

No, once your order has been approved it cannot be changed.

I NEED HELP TO MAKE MY FIRST ORDER, HOW CAN I DO IT?

You can contact us Monday to Friday from 10am to 6pm by e-mail at info@us.omy-maison.com . We'll be delighted to help you.

HOW DO I GET MY CUSTOMS INVOICE?

If you need an invoice for your customs office, contact our Customer Service at info@us.omy-maison.com .

HOW CAN I CONTACT OMY CUSTOMER SERVICE?

You can contact us Monday to Friday from 10am to 6pm:by e-mail to info@us.omy-maison.com .